A Personalized Approach to SEC Filings

Since I joined Edgar Agents (EA) three years ago, I have seen the company go through many changes. We have expanded our offerings to become a full service SEC filing agent, offering EDGAR and XBRL conversions, typesetting, printing and newswire services. We have also added new and very talented experts to our growing staff. But one thing remains the same – our commitment to customer satisfaction!

I have worked with the EDGAR process since its early days when I was at RR Donnelly. While I have also worked with other companies within this space, it is my belief that customer service is our biggest competitive differentiator and a key reason why EA is one of the top ten most active SEC filers month after month. Our personalized approach is unique in that it is centered on the customer. Our customers work with dedicated filing experts who create personalized SEC filing services that meet their needs.

While many filers approach every SEC filing the same regardless of the company type or size, we understand that every business is unique. We treat all our customers – small and large – with the individual attention required to ensure that every SEC filing is processed correctly. We do not outsource our services, allowing our CPA experts to work with you on all your filings. For example, changes to the EDGAR or XBRL are taken over the phone and a proof is sent within minutes. A dedicated EDGAR account manager confirms receipt of your files within moments of receiving the email. There is never an automated system.

We take the time to understand your specific needs and are always looking for ways to assist you with your financial reporting. Whether it is helping our clients stick to a timeline, prepare their SEC filings; organize financial printing or just answering questions about the filing process, we are here to help – day or night.

To better assist our customers, EA is open 24 hours a day, seven days a week and our production process provides initial conversion and edits noticeably faster than competitors. Our invoices are sent within 24 hours of transmission to the SEC, clearly stating what you are paying for and why. More importantly, there are no overnight, rush or weekend charges.

By listening to our clients, we have become partners with our customers rather than a vendor. It’s this customer approach to everything we do that keep our customers coming back for all their financial reporting service needs.